Second Thoughts About Past Reform
Dissatisfaction With 1970 Postal Reorganization
Five years after a reorganization act that was supposed to make postal service more efficient, America's mails are still a source of public dissatisfaction. With $11 billion a year in revenue, the United States Postal Service (Usps) is one of the 10 largest corporations in the country, while the size of its 710,000-member labor force is surpassed only by General Motors and American Telephone & Telegraph. The Postal Service is an object of special concern, for its customers include almost every individual and business in the United States. Their economic and social welfare are profoundly affected by the way this gigantic monopoly moves their 90 million pieces of mail during the year.
Of immediate concern are the ...