Trust in Media

Can news outlets regain the public's confidence?


Journalism is facing a credibility crisis. Declining faith in government and other institutions and a decades-long assault by conservatives have hurt mainstream news outlets. And President Trump has called journalists “the enemy of the American people.” Recent incidents involving public figures, including a Montana congressional candidate's alleged assault on a reporter, have underscored the hostility that journalists face. Some traditional media also have suffered from self-inflicted wounds by blurring the lines between news and commentary and ignoring the interests of rural readers to focus on well-off urbanites. Ad revenue and subscriptions at newspapers have plummeted, in part due to the rise of the internet and changing consumer habits. Meanwhile, social media have fostered “echo chambers” in which people seek out news that affirms their beliefs. ...

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